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In order to verify this is the case, try running a cURL command to your dashboard URL:

Code Block
curl -vI https://<DNSName>.sealights.co

If using a proxy, you should add the relevant parameter

Code Block
curl -vI https://<DNSName>.sealights.co --proxy http://myproxy.mycompany.int
Tip

HTTP/2 200 code should be returned. If this code is received, you can access the SeaLights API and there is no need for this document.

Warning

In case this command fails, it is important to understand why. Looking at the detailed output (given by the -vI flags) can point us in the right direction.

Info

The above cURL command runs on native Linux. If using Windows, you will need to run it from a Powershell prompt. You can also use the IN

Solution

In case a firewall is present, it needs to allow network traffic to reach the SeaLights platform.

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