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Attach a file to a ticket
Attach a file to a ticket
- Assaf Hauser (Unlicensed)
- Marc Amouyal
Owned by Assaf Hauser (Unlicensed)
There are few options when there is a need to attach a file to a ticket and we have tested various sizes up to 512MB. For bigger files, you can create a “multipart ZIP or RAR archive” and upload all of them following instructions below.
Attach a file to an existing ticket
Open the ticket from the support portal.
Click on “Add a comment” to start a new comment.
Drag and drop the file into the comment field.
Save the comment.
Attach a file to a new ticket
Click on “Browse” inside the attachments field.
Select a file and click “Open.”
, multiple selections available,
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